12200 Renfert Way, Ste. 100, Austin, TX
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I scheduled a mammogram and annual appointment on April 9th for July 10th, which was the earliest available date. After waiting for three months, I discovered on the day of the appointment that only my mammogram was scheduled, and my annual appointment disappeared. After multiple attempts and long hold times, I finally spoke to two representatives. One informed me that Dr. Halle’s nurse had canceled my appointment, while the other claimed that I had canceled it.AAOBGYN’s system and emails do not provide an option for patients to cancel appointments themselves; they only instruct to call for cancellations and rescheduling. Additionally, AAOBGYN does not send emails when appointments are canceled. I was asked to get a separate hormone consultation because the doctor would not discuss hormone issues during the annual appointment. After all this, I have decided to get another obgyn and want all my medical records from the last 2 year visits to be emailed to me.